Chargeback Reduction Services

In today's fast paced environment, risk analysts and managers do not have enough time to assist merchants and help reduce chargebacks and fraud. Merchants and acquirers lose revenue and incur costs associated with card association fees, retrieval/chargebacks fees, and administrative costs.

Unfortunately, most of the time the merchant will absorb the cost of the fraudulent order, which can be quite expensive. Below are several examples of penalties and actions that might be taken against the merchants:

  • Cost of lost goods/merchandise - majority of the time merchandise will not be recovered.
  • Shipping/delivery cost - expensive overnight and priority mail deliveries will not be recovered.
  • Card association fees - penalties for each chargeback received, monthly fines.
  • Merchant bank fees - processing fees for each chargeback, min of 180 days funds retention period.
  • Administrative cost - processing and reviewing of chargebacks will affect company sales and productivity.
  • Inability to process credit cards and loss of income - termination of merchant agreement and possible placement on TMF list will result in loss of income and inability to process credit cards in the future.


Request Site Solution

Request Site will help merchants to review their current policies and procedures, segment orders and products, identify the problem and reduce chargebacks and monetary losses.

To learn more about Chargeback Reduction Services please email us at info@requestsite.com